Physical Media and Merchandise
CDs and other physical merchandise purchased through TheFuMP.com may be exchanged for an identical item if
the item is found to be defective upon arrival. Please contact [email protected] and then return the item to
FIDIM Interactive. FIDIM Interactive will then issue a partial refund to the customer to cover the cost of
shipping and then ship a new item to the customer. In the event an item is temporarily out of stock the
customer will have the option of receiving an alternate item of the same value or waiting until the original
item is once again in stock. Other than defective exchanges all sales are final. CDs and other merchandise
can not be returned and no refunds will be given.
Refunds are issued for accidental duplicate purchases by a customer. Usually we notice the duplicate order
right away and will automatically refund the customer immediately for additional duplicate orders. If you
purchased an MP3 or other digital media and were mistakenly charged twice and did not receive a refund for
the duplicate purchase please contact [email protected]. No other refunds will be given for digital purchases.
Third Party Sales
No refunds or exchanges can be issued for digital media purchased via a third party web site, such as
iTunes or Amazon. If you were mistakenly charged multiple times for a purchase you will need to contact
the seller to resolve it. CDs and other physical merchandise can be exchanged with FIDIM Interactive for an
identical item in the event of a defect. Please contact [email protected] to make arrangements. However,
we can not offer the partial refund to cover shipping in these cases since we weren't directly paid by the customer.